Privacy Policy

1. Data controller

2. Collection and processing of personal data

We only process data that is necessary for conducting business or that you provide to us voluntarily, for example:

• Last name and first name
• Billing and delivery address
• Email address and phone number
• Payment information
• Order and delivery data

3. Purpose of data processing

Your data is processed for:

• Processing orders and deliveries
• Processing payments
• Communicating about enquiries or support
• Complying with legal obligations (e.g. accounting, tax law)

4. Disclosure to third parties

Your data is only shared:

• with shipping providers (e.g. DHL, DPD, Planzer) to deliver the goods
• with payment service providers or banks to process payments
• with debt collection agencies in the event of late payment

Your data is not shared beyond this unless you have expressly consented or there is a legal obligation to do so.

5. Storage and retention period

Your personal data is only stored for as long as necessary to fulfil the purpose of the contract or as required by law (e.g. retention obligations of 10 years under commercial and tax law).

6. Your rights

You have the right to:

• obtain information about the data we store about you
• request the correction of inaccurate data
• request the deletion of your data, provided there are no statutory retention obligations
• object to the processing of your data
• request the restriction of processing

To exercise these rights, please contact: info@vmaxtools.ch

7. Data security

We use technical and organisational security measures to protect your data against loss, misuse and unauthorised access.

8. Cookies and tracking

Our website www.vmaxtools.ch uses technically necessary storage functions of your browser (cookies and local storage), for example for signing in, the shopping cart, the language setting and your decision about analytics. These are required for the website to work.

To analyse how our website is used and to improve what we offer, we use Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager manages website tags and, depending on its configuration, loads further Google services, in particular Google Analytics 4 and, where applicable, Google Ads to measure the success of our advertising.

In the process, data such as your IP address, device and browser information, the pages you visit and your interactions on our website may be processed, for example search terms, products viewed, the shopping cart and completed orders. We do not pass on personal details such as your name, email address or postal address. The data may be transferred to Google servers, including in the United States. For this, Google relies on the EU-US and Swiss-US Data Privacy Framework or on standard contractual clauses.

Visitors from Switzerland can object to analytics at any time using the “Turn off analytics” link in the footer of our website. We ask visitors from the EU, the EEA and the United Kingdom for their consent in advance; without consent, no analytics take place. You can withdraw consent you have given at any time using the same link. If your browser sends the “Global Privacy Control” signal, we treat this as an objection.

We store your decision in your browser’s local storage. You can find more information about how Google processes data at policies.google.com/privacy.

9. Changes to this Privacy Policy

VMAX Tools AG reserves the right to change this Privacy Policy at any time. The current version is available on our website.